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#105 – 4190 Lougheed Hwy. Burnaby, BC V5C 6A8
Monday - Friday 9:30AM - 5PM

EV Charger

How much does it cost to install a EV charger at home?

If your panel has sufficient power, our basic installation is $799, including labour, permit, materials and 6m of wires.

If you don’t have sufficient power at home, you might need load management devices such as DCC-12, Load Miser or Simple Switch. The cost of these vary from $1300 ~ $1500. BC Hydro is currently offering $200 rebate for these devices.

If the place you intent to install is far from your electrical panel, we provide a free assessment and estimate. You can book it on our website.

How much does it cost to install a EV charger at a Condo / Apartment?

An onsite assessment is required for an estimate. First, we need to see if the building has enough power. If there is sufficient power, then the distance between the electrical room and desired installation parking stall needs to be measured for cost estimates.

Cost ranges from $2000 ~ $5000, could be more if the parking stall is really far from the electrical room.

How much house AMP do I need to install a EV charger?

Usually a 100 or 125 AMP panel is capable of having a 30 or 40 AMP EV charger installed. If you have a 200 AMP panel, you may be able to install up to 60 AMP. We can know more after a load calculation. If there is not enough load capacity, a load management device allows you to install a EV charger without impacting the panel.

What are the differences between Level 1, Level 2 and Level 3 charging?

Electric vehicle charging equipment is commonly categorized into one of three types described below:

Level 1 Charging

A Level 1 equipment normally comes with electric vehicle purchase and provides charging through a 120 volt (V), alternating-current (AC) plug, also known as standard household outlet.  Depending on the battery size and technology used in the vehicle, Level 1 charging generally takes 17 to 25 hours to completely charge a fully depleted battery. Another way to calculate range can be seen as Level 1 charging adds about 4 miles (6.4KM) of range per hour.

Level 2 Charging

Level 2 equipment normally does not come with an electric vehicle purchase, offers charging through a 240V, AC plug and requires installation of a charging equipment. These units require a dedicated 40 AMP or more circuit. Level 2 charging equipment is compatible with all electric vehicles and plug-in electric hybrid vehicles. Level 2 chargers have a cord that plugs directly into the vehicle in the same connector location used for Level 1 equipment.

Depending on the battery size and technology used in the vehicle, Level 2 charging generally takes 5 to 8 hours to completely charge a fully depleted battery. Another way to calculate range can be seen as Level 2 charging adds about 25 miles (40 KM) of range per hour. Level 2 chargers are commonly found in residential settings, public parking areas, places of employment and commercial settings.

Level 3 Charging

Level 3 equipment, also commonly known as DC fast charging, charges through a 480V, direct-current (DC) plug. Most Level 3 chargers provide an 80% charge in 30 minutes.  This type of Level 3 equipment is not compatible with all vehicles, and level 3 equipment is currently not allowed for residential installation.

Note: Cold weather can lengthen the time required to charge.

Can I install EV Chargers if I live in an apartment or townhome?

Yes, you can install an EV charger whether you live in an apartment or townhome. However, you will need to obtain strata approval before installation. We can help you with the process. Meanwhile, we can also provide an on-site assessment and give you an estimate.

Are there any rebates for EV Charger Installation?

BC Hydro is currently offering $350 rebate for customers who install EV chargers in single-family homes and townhomes, such as Tesla Wall Connector, Pion Power, Grizzl E, Wallbox and many more. If customers install ChargePoint or Juicebox chargers, they can get a $250 top up, which is $600 rebate in total.

However, rebate is not available if customers only install a 240V outlet.

For customers who live in apt/condo, BC Hydro is offering rebate up to 50% to $2,000 per charger purchased and installed. Pre-approval is required.

Solar System

Can you DIY a solar system on your roof top?

In theory, yes, you can do it by yourself if you are not thinking about obtaining net metering. If you want to sell your solar generations back to BC hydro then you will need to have your system installed properly. Properly here we mean apply and obtain all permits before installation starts and pass all inspections upon completion in order to connect to BC hydro.

Most cities in Canada will require you to have a building permit in place before you start the installation; therefore, it is recommended that you check with your local city hall before installation if you are DIY your own system

How do you make sure the system is working properly?

We provide 3 years of remote monitoring to ensure power generation up to expectation. In addition, we provide 3 years of periodic maintenance service to make sure system functionality checks up.  Not only that, we will generate a monthly power report to keep you updated.

Do the solar panels need to be cleaned?

Just like your sun roof or window, solar panels need to be cleaned periodically to ensure optimized performance. Even though solar panel surfaces are specially treated to avoid dusk and other air particles from sticking on, it is still advised to be maintained periodically.

How do you clean the panels, can system owners do it ourselves?

In our warranty agreement, we will provide 3 years of periodic maintenance service to make sure system functionality checks up. This includes two times a year of system cleaning. We do not advise you to clean it yourself without proper training. The reasons are: First, the system is connected to the grid and you will be risking yourself to electrical shock if you tamper with the active connections; Second, the system is on the rooftop you will be risking yourself from falling; Third, solar panels surfaces are specially treated, therefore, using improper cleaning solution might damage the surface coating on the panels.

What happens when there is heavy snow that covered up the solar panel, will the system still generate power?

When solar panels are completed covered by snow, no power will be generated.  However, when portion of the panel are not covered by snow, the panel will start generating power.

Once it started, the panel gradually warms up and will eventually melt the snow covering other parts.  There is another solution for areas with super heavy snowfall, that is to install bi-facial module.  Bi-facial module can generate power from both sides.  This means when one side is covered in snow the other side facing down can absorb sun-light reflecting from the ground to generate power, and eventually, the entire panel warms up and melt snow covering.

Solar Equipment

How long is your solar panel warranty?

We provide 15 years of combined experience of product warranty and 25 years linear power output warranty.